Keep it long, treasure it long.

This is a page dedicated to customers who provide individual repair information.
After confirming the repair details, please complete the reception procedure [by credit card payment].

▽ Procedure flow

1. Select the repair content and add it to the cart.

2. Please enter the cart and proceed to the procedure.

3. To specify the delivery address, please enter the return address even though the repair has been completed.

4. The specified date and time for return cannot be specified. Thank you for your understanding.
(If you have a convenient day and time to pick up the item, please contact customer support separately.)

★ 5. Payment methods are available [credit card payment only]. Please be sure to choose credit card payment.
(If you prefer a payment method other than credit card payment, please contact customer support in advance.)

6. After confirming the reception details, click [Confirm order].

★ 7. After the procedure [during the day] to the following customer support
Please tell us your order number (16-digit number starting with ZON).
* The order number can be found in the purchase history on My Page or in the order completion email.

▽ Customer support
TEL: 0120-255-807 (Weekdays 10: 00-16: 00)
E-mail: support_store@zutto.co.jp

Please note that repairs will be handled after you provide your order number.