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ZUTTO News

  • 2026/03/13

    Delays and Suspension of International Shipping

    Due to the continued reduction of international flights to various countries and regions, delays or suspension of international shipments may occur.
    In addition, due to the worsening situation in the Middle East, deliveries to Europe and Africa may take longer than usual.
    *Please note that orders to destinations where shipping has been suspended may be cancelled if shipment is not possible.

    We sincerely apologize for any inconvenience and appreciate your understanding.
    For the latest information on suspended destinations, please refer to the Japan Post International Mail website below.
    ▶︎Japan Post International Mail website

  • 2025/10/01

    We’ve launched a partnership with the ANA Mileage Club.

    From October 1, you’ll earn 1 mile for every ¥100 spent (before tax) when you shop at ZUTTO.
    If you register your 10-digit ANA Mileage Club membership number from your My Page, miles will be credited automatically for all orders placed after registration. We hope you’ll take advantage of this opportunity.

    You can also enter your 10-digit ANA Mileage Club membership number during new member registration.

  • 2025/04/30

    Enhanced Security for Credit Card Payments

    Notice of 3D Secure Implementation

    To provide a safer and more secure shopping experience, ZUTTO has implemented 3D Secure authentication for credit card payments.

    3D Secure is an authentication service that requires a one-time password or similar verification during the checkout process. This greatly reduces the risk of unauthorized use of your credit card by third parties.

    As part of this update, all previously saved credit card information has been deleted. We kindly ask you to re-enter your credit card details when placing your next order.

    By checking the “Save card information” box during payment, your card details will be securely stored for smoother and safer future purchases.

    We will continue to strengthen our security measures to ensure a safe and comfortable shopping experience at ZUTTO.

  • 2025/03/31

    Delivery Delays and Suspensions

    Deliveries to Ishikawa Prefecture are currently experiencing delays, with some areas temporarily suspended.
    We kindly ask for your understanding and cooperation.

    For the latest information on suspended or delayed delivery areas, please refer to the Sagawa Express website.
    ▶︎Click here to visit the Sagawa Express website

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