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ZUTTO お知らせ

  • 2025/05/07

    Credit Card Payment Service Restored

    Between Sunday, May 4 and Wednesday, May 7, 2025, some customers were temporarily unable to complete credit card payments. The issue has since been resolved, and all customers can now use credit card payments as normal.
    We sincerely apologize for any inconvenience this may have caused.

  • 2025/04/30

    Enhanced Security for Credit Card Payments

    Notice of 3D Secure Implementation

    To provide a safer and more secure shopping experience, ZUTTO has implemented 3D Secure authentication for credit card payments.

    3D Secure is an authentication service that requires a one-time password or similar verification during the checkout process. This greatly reduces the risk of unauthorized use of your credit card by third parties.

    As part of this update, all previously saved credit card information has been deleted. We kindly ask you to re-enter your credit card details when placing your next order.

    By checking the “Save card information” box during payment, your card details will be securely stored for smoother and safer future purchases.

    We will continue to strengthen our security measures to ensure a safe and comfortable shopping experience at ZUTTO.

  • 2025/03/31

    Delivery Delays and Suspensions

    Deliveries to Ishikawa Prefecture are currently experiencing delays, with some areas temporarily suspended.
    We kindly ask for your understanding and cooperation.

    For the latest information on suspended or delayed delivery areas, please refer to the Sagawa Express website.
    ▶︎Click here to visit the Sagawa Express website

  • 2025/01/08

    Notice Regarding International Shipping

    Due to the ongoing reduction of airfreight services to various countries and regions, there is a possibility that overseas shipments may experience delays or stoppages in arrival.
    Orders to areas where delivery has been suspended may not be able to be shipped and may be cancelled.
    We apologize for any inconvenience caused, and ask for your understanding in advance.

    Please check the International Mail website for information on areas where delivery is suspended.
    ▶︎Click here for the International Mail Web site
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