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ZUTTO お知らせ

  • 2025/08/07

    Notice of Summer Holiday Closure

    Please note that our shipping operations and customer support will be closed during the following period due to our summer holidays:

    Wednesday, August 13 – Sunday, August 17

    Orders placed after 12:00 PM on Tuesday, August 12 will be shipped sequentially on August 18 and 19.
    We kindly ask for your understanding in advance.

  • 2025/08/01

    Notice of Server Maintenance

    To improve site stability, we performed a system update starting at 12:00 a.m. on Thursday, August 1, 2025. During this time, the site was temporarily difficult to access for approximately 15 minutes. The site is now operating normally.

  • 2025/04/30

    Enhanced Security for Credit Card Payments

    Notice of 3D Secure Implementation

    To provide a safer and more secure shopping experience, ZUTTO has implemented 3D Secure authentication for credit card payments.

    3D Secure is an authentication service that requires a one-time password or similar verification during the checkout process. This greatly reduces the risk of unauthorized use of your credit card by third parties.

    As part of this update, all previously saved credit card information has been deleted. We kindly ask you to re-enter your credit card details when placing your next order.

    By checking the “Save card information” box during payment, your card details will be securely stored for smoother and safer future purchases.

    We will continue to strengthen our security measures to ensure a safe and comfortable shopping experience at ZUTTO.

  • 2025/03/31

    Delivery Delays and Suspensions

    Deliveries to Ishikawa Prefecture are currently experiencing delays, with some areas temporarily suspended.
    We kindly ask for your understanding and cooperation.

    For the latest information on suspended or delayed delivery areas, please refer to the Sagawa Express website.
    ▶︎Click here to visit the Sagawa Express website

  • 2025/01/08

    Notice Regarding International Shipping

    Due to the ongoing reduction of airfreight services to various countries and regions, there is a possibility that overseas shipments may experience delays or stoppages in arrival.
    Orders to areas where delivery has been suspended may not be able to be shipped and may be cancelled.
    We apologize for any inconvenience caused, and ask for your understanding in advance.

    Please check the International Mail website for information on areas where delivery is suspended.
    ▶︎Click here for the International Mail Web site
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